Michael Chalmers: How businesses can use AI to their competitive advantage

Everyone is talking about AI right now and for good reason. The wealth of opportunity and the potential impact on business value is vast and truly world-changing, so it’s not surprising to see so many organisations looking to explore the value AI can unlock.

We’ve all seen how Generative AI has dominated the headlines for the impact it’s already having on our lives. Generative AI’s speed to adoption certainly demonstrates its value, but it’s not the sole path to adopting transformative AI. This has resulted in many organisations shifting their focus away from more ‘traditional’ use cases of AI, such as natural language processing, predictive analytics and computer vision, despite their ability to fix real-world problems.

Establishing foundations ready for AI opportunities

At Mesh-AI we’ve found many of our customers understand that when AI is implemented correctly, it can boost operational efficiency, unlock the ability to innovate, increase profit margin, reduce risk and give their customers a better experience. However, the reality is that few are positioned to capitalise on the opportunity.

We specialise in working with highly-regulated enterprises to ensure they’re able to gain real competitive advantage from strategic use of AI. We do this by establishing the correct data foundations, culture and processes across all corners of their organisation. This means that when they come to implement AI models, it becomes a powerful driver for sustainable success.

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Aligning your AI strategy with your business goals

While most consultancies are talking about AI with their customers, we’re actually doing it. Our customers are some of the world’s most highly regulated enterprises and we help them to see where the major pain points exist, and define and build AI models to solve these challenges and provide value to the whole business.

Your business could be facing many challenges, but we make sure organisations understand how AI can be applied to reduce risk, boost productivity and unlock revenue is key. For example, we’ve built AI models to fuel intelligent recommendations around project costs, timelines, resources and materials to greatly improve predictive maintenance thereby reducing risk, improving profit margins and saving money.

Enterprise organisations, regardless of industry, face increasing pressure from regulators. If they’re unable to meet reporting requirements or compliance requests they face major fines sometimes in the hundreds of millions. AI can be used to combat these challenges, enabling organisations to extract insights easier, take advantage of predictive modelling, and better understand potential risks and mitigate their impact.

Finally, with dynamic market conditions, enterprises must be agile and receptive to the demands of their customers. AI enables organisations to better serve their customers through predicting customer behaviours and providing bespoke experiences. These technologies can increase customer satisfaction, leading to higher retention rates and increased revenue. ‍

 

By Michael Chalmers, CEO, Mesh-AI

 

Michael is the CEO of Mesh-AI, a transformation consultancy specialising in data and AI. Michael is a customer centric, outcome focused business leader with a successful track record in driving growth, who is proud of building and leading diverse, high performing, cross functional global teams.

Michael has over 15 years of experience working with enterprise customers to transform them into digitally enabled organisations. Prior to joining Mesh-AI, Michael led Contino, a global devops and cloud consultancy as Managing Director, as well as holding senior positions at Hewlett Packard Enterprise as a Chief Technologist and Global Account Director.

 

KAIR Editor

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